To delete your Bluehost account, back up your data, disable auto-renew for your services, and contact Bluehost support via chat or phone to process the cancellation. Refund eligibility depends on your plan and duration of use.
Our team has been using it for our many websites for 4 years. Bluehost is a popular web hosting service. But sometimes, you may need to delete your account.
If you’re considering deleting your Bluehost account, whether it’s because you’re switching hosts or no longer need the service, I totally get it. I’ve been there myself—looking at the options, trying to figure out how to do it without losing everything.
In this guide, I’ll walk you through everything you need to know about deleting your Bluehost account, from backup tips to understanding what happens to your website and domain.
Let’s make this process smooth and stress-free.
How to Delete Your Bluehost Account
To delete your Bluehost account, you’ll need to contact their customer support team, either through live chat or by phone. You’ll have to verify your identity and confirm the cancellation request.
Make sure to back up all your website data before proceeding, as Bluehost will delete all files once your account is cancelled.
Step-by-Step Process:
- Backup Your Data:
Before anything, ensure you have a complete backup of your website, emails, and databases. You can use Bluehost’s cPanel or FTP to download your files. Without this, once your account is deleted, your data is gone forever. - Log in to Your Bluehost Dashboard:
Go to the Bluehost website and log into your account. - Contact Customer Support:
The easiest way to cancel your account is to contact Bluehost’s support team. You can reach them through:- Live Chat: Click the chat bubble on their website.Phone: Call 888-401-4678 (for U.S. customers) or +1 801-765-9400 (international).
- Request Cancellation:
Tell the support team that you wish to cancel your hosting and account. Be sure to ask about any refund options if you’re eligible. - Confirm the Cancellation:
The support team will guide you through the final steps to close your account. They will cancel the services, and your website will go offline. - Follow Up:
After confirming the cancellation, watch for a confirmation message from Bluehost in your email. Double-check that all services have been cancelled.
For more, visit Bluehost.
What Happens to My Website After I Cancel Bluehost?
Once you cancel your Bluehost hosting account, your website will be taken offline, and all associated files will be deleted. If you want to keep your website online, make sure to move it to another host before cancelling.
When you cancel your Bluehost hosting, the following will happen:
- Website Will Be Offline: Your site won’t be accessible to visitors once the account is deactivated.
- Emails Will Stop Working: If you’ve been using Bluehost for email hosting, all email accounts tied to your Bluehost hosting will no longer function.
- Files and Data Will Be Deleted: If you don’t back up your website or database, all your data will be permanently lost.
Before cancelling, transfer your site and email services if you still want to maintain access to them after your Bluehost account is closed.
What Happens to My Domain If I Cancel Bluehost?
Your domain remains active even after cancelling Bluehost hosting. You can transfer it to another registrar or allow it to expire.
If you’re cancelling hosting but want to keep your domain, you have options:
- Transfer It Elsewhere: Request an EPP code from Bluehost to transfer your domain to another registrar.
- Manage It Through Bluehost: You can keep your domain registered with Bluehost even without hosting.
- Let It Expire: If you no longer need the domain, disable Auto-Renew and let it lapse.
📌 Important: Domain transfers often come with a fee, and ICANN rules impose a 60-day lock period for newly registered domains.
How to Transfer Your Domain Away From Bluehost
If you want to keep your domain after cancelling Bluehost, you’ll need to transfer it to another registrar like GoDaddy or Namecheap.
You don’t have to lose your domain when you cancel your Bluehost hosting. Here’s how you can transfer it:
- Unlock Your Domain: Log into your Bluehost account and go to the “Domain Management” section. Disable the domain lock.
- Get the EPP Code: You will need an authorization code called an EPP code. This code is required to transfer the domain to another registrar.
- Choose a New Registrar: Select a domain registrar (GoDaddy, Namecheap, etc.) and initiate the domain transfer process on their platform.
- Transfer the Domain: Enter the EPP code and complete the transfer. The process typically takes about 5-7 days.
💡 Important Tip: Ensure you disable auto-renew on your domain before the transfer, and ensure the transfer happens well before the domain’s renewal date.
Refund Policy When Cancelling Bluehost
Bluehost offers a 30-day money-back guarantee on most hosting plans. However, domains, add-ons like SSL certificates, and other additional services are non-refundable.
If you’re cancelling within 30 days of your Bluehost hosting purchase, you may be eligible for a refund. Here’s what you need to know:
- Refund for Hosting: You’ll receive a full refund if you cancel within the first 30 days.
- Non-Refundable Items: Domains, SSL certificates, and some other add-ons (like SiteLock) are non-refundable.
- Refund Process: Contact Bluehost’s support to request a refund. If you’re outside the 30-day window, you may still be able to cancel and stop further billing, but no refund will be provided.
Bluehost Customer Service: How Do You Reach Them for Account Deletion?
You can reach Bluehost customer support through chat or phone. They’re available 24/7 to assist with account cancellations and other inquiries.
Bluehost’s customer service is there to help with any issues or questions during the cancellation process. Here’s how you can contact them:
- Chat Support: Available on their website. Click the chat bubble to begin.
- Phone Support:
- U.S.: 888-401-4678
- International: +1 801-765-9400
- Email Support: Bluehost also offers email support for non-urgent queries, but phone or chat is quicker for account cancellations.
What to Do After Deleting Your Bluehost Account?
After deleting your Bluehost account, ensure you’ve successfully migrated your website and domain, and keep backups of all critical files.
Once your Bluehost account is cancelled, you should take the following steps to ensure everything is in order:
- Verify Website Migration: Make sure your website is now hosted with another provider and is up and running smoothly.
- Confirm Domain Transfer: If you’ve transferred your domain, double-check that the process was completed successfully and that you have full control over it.
- Backup Your Data Regularly: Even if you’re not using Bluehost anymore, always keep backups of your important files, just in case.
Frequently Asked Questions And Answers
No, Bluehost requires you to contact their customer support via phone or live chat to initiate the account deletion process.
Yes, cancelling your hosting account may impact your domain registration, especially if the domain is registered through Bluehost. It’s important to clarify the status of your domain with customer support during the cancellation process.
The processing time can vary. Discussing the expected timeline for handling your cancellation with the customer support representative is best.
Bluehost does not charge cancellation fees. However, refunds are only available if you cancel within the first 30 days of your hosting plan.
Email accounts associated with your Bluehost hosting will be terminated upon account deletion. Ensure you back up important emails before proceeding.
Final Thoughts
I understand that deleting your Bluehost account can feel like a big step, but by following these clear and simple instructions, you can easily navigate the process. Whether you’re moving to a new host, closing down a site, or simply no longer need the service, Bluehost makes it relatively easy to cancel your account.
Just remember: always back up your data before cancelling, check for any potential refunds, and if you want to keep your domain, transfer it well before your hosting account is deactivated. With these steps, your Bluehost account deletion process will be smooth and without surprises.
Need help? Contact Bluehost support for assistance. They provide 24/7 help.
Hopefully, this guide made the process easier. Thank you for reading.
